Brookhaven Services & Resources > Police Department > Police Communication Center

Police Communication Center

Police Communication Center

The Dallas County Community College District's fully-functional 911 Police Communication Center is located at Brookhaven College. The center serves all seven DCCCD campuses and operates 24 hours a day, seven days a week. It is currently staffed by nine certified 911 operators and two supervisors.

The Police Communication Center plays a vital role in the police department and is invaluable to officers in the field. Its mission is to provide effective, efficient and professional service to all members of our community. We are committed to serving with integrity, cooperation and concern for the welfare of others.

All District-based, non-emergency and 911 calls are answered in our center where communications operators use computer-aided dispatch software to prioritize calls and relay the information to the officers stationed at each campus.

TIP: The most important question communications operators will ask is what campus/college you are calling from. Many people assume that they have reached the Police Department on their own campus, which is not the case. Please answer all questions asked by our communications operators. The questions we ask are how we prioritize the calls for service. The more information we receive from you, the better we can inform our officers.

All calls for police service can be obtained by dialing the following:

When dialing from a campus phone, dial 911.

When dialing from an outside phone (pay phones, cell phones, etc.), dial 911 for emergencies, and 972-860-4290 for non-emergencies.

When calling for police service for an emergency, help the call-taker by being prepared to state:

WHERE you are calling from;
WHAT is the nature of your call;
WHEN did the event actually occur; and
WHO you are.