Special skills are necessary for handling a busy and demanding medical office and skilled, technologically sophisticated medical office workers are in high demand. More and more health care facilities are seeking employees who have computer and internet knowledge, communication skills, interpersonal skills as well as the ability to work as part of team and with a diverse clientele to meet the needs of today’s medical office.
Medical front office assistants work in clinics, hospitals, doctors’ offices, medical insurance companies, health care organizations and more.
“Front office” skills allow you to work in a medical setting without direct patient contact. They prepare you to perform administrative duties such as dealing with incoming and outgoing patients, scheduling and monitoring appointments, creating and maintaining patient records, applying standardized codes to patient records, and insurance billing.
The mission of the Medical Front Office Assistant program is to provide a supportive environment in which students will develop knowledge, skills and attitudes essential for successful employment in a medical front office setting including practices, clinics and hospitals.