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Medical Front Office Assistant Certificate

Medical Front Office Assistant Certificate

Special skills are necessary for handling a busy and demanding medical office and skilled, technologically sophisticated medical office workers are in high demand. More and more health care facilities are seeking employees who have computer and internet knowledge, communication skills, interpersonal skills as well as the ability to work as part of team and with a diverse clientele to meet the needs of today’s medical office.

Medical front office assistants work in clinics, hospitals, doctors’ offices, medical insurance companies, health care organizations and more. “Front office” skills allow you to work in a medical setting without direct patient contact. They prepare you to perform administrative duties such as dealing with incoming and outgoing patients, scheduling and monitoring appointments, creating and maintaining patient records, applying standardized codes to patient records, and insurance billing.

Program Mission Statement

The mission of the Medical Front Office Assistant program is to provide a supportive environment in which students will develop knowledge, skills and attitudes essential for successful employment in a medical front office setting including practices, clinics and hospitals.

Top Ten Reasons for Entering this Program:

  1. It’s the only one offered by Dallas County Community College District for credit!
  2. It’s offered in a condensed format, saving you time and allowing you to enter the workforce quickly.
  3. It’s a comprehensive program that covers the theoretical and practical skills that employers require.
  4. It’s a fun program that allows for different learning styles and an opportunity to develop and grow as an individual, to work as part of a team, and to make valuable contacts in the industry.
  5. Each instructor has expertise in the content area being taught.
  6. The program is regularly reviewed and updated in consultation with industry to ensure that it meets the needs and expectations of employers.
  7. More than simply learning a set of technical skills, the program inspires and enhances personal growth and development. Brookhaven College is committed to empowerment through education and ensures that students have the fundamental skills to excel in their program and to succeed both personally and professionally.
  8. In its commitment to student success, Brookhaven College offers its students an unparalleled range of support services including campus life events, professional counseling, and services for learning challenges.
  9. Our Career Development Center organizes career/job fairs whereby recruiters come and speak directly to students prior to graduation.
  10. Your program coordinator/advisor and staff are available to answer your questions and listen to your concerns.

Contact Information

  • Nehal Rangnekar, MS, CPC, professor, coordinator of Medical Front Office, Medical Coder programs,, 972-860-4266, Building Q, Room Q213
  • Duanne Cox, academic advisor,, 972-860-4780, Advising Center, Building S, Room S104