Complaints or appeals specifically related to services for students with disabilities authorized by the Disability Services Office as required under the Americans with Disabilities Act should be addressed to the attention of the Assistant Dean, of Student Support Services.
1. A complaint is to be filed by completing the
ADA Grievance Form.
2. A complaint should be filed within 30 days after the complainant becomes aware of the alleged violation.
3. An investigation, as may be appropriate, shall follow a filing of complaint. The Assistant Dean, of Student Support Services shall conduct an informal but thorough investigation, affording all interested persons and their representatives, if any, an opportunity to submit documentation relative to the complaint.
4. A written determination as to the validity of the complaint and a description of the resolution shall be issued by the Assistant Dean, of Student Support Services and a copy forwarded no later than 30 days after it is filed.
5. Students may further appeal any of these decisions to the ADA Compliance Officer by completing the
ADA Grievance Appeal Form. The decision of the ADA Compliance Officer will be issued within 30 days.
First Level: Beverly Neu Menassa
Assistant Assistant Dean, Student Support ServicesADA Compliance Officer: Oscar Lopez Vice President, Enrollment Management and Student Services